Support

Help with Kioskope

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Getting started

• Devices. iOS or iPadOS 17 or later on an A12 chip or newer: iPhone XS, iPad (8th gen), iPad Air (3rd gen), iPad mini (5th gen), iPad Pro (2018), and later. Older devices can't run the scanner and won't see the app in the App Store.
• First launch. Enter your web app's URL in the setup wizard and tap go, and you're live.
• Open admin. Tap the gear and enter your PIN to reach settings at any time.
• Clone a device. Set one device up, export its config as a QR code, and scan it on the next.

Scanning

• Scan into a field. Tap the field, then point the camera at a code, and the decoded value types straight in.
• Auto-open. Fields marked data-scan="auto" open the scanner as soon as they're focused.
• Symbologies. 1D, QR, PDF417, Aztec, Data Matrix and more decode automatically. Live Text captures printed serials with no barcode.
• Terminators. Add a prefix, suffix, or a TAB/ENTER terminator, and strip characters, in admin under Output.

Compatibility with existing pages

Kioskope ships drop-in shims, so pages built for Zebra Enterprise Browser (EB.Barcode), Kiosk Pro (kp_ZBarScanner), or Fully Kiosk (fully.scanQrCode) run unmodified. While one of those callbacks is registered, scans route to it and the keyboard wedge steps aside. You can try all of them on the live demo.

Kiosk lockdown

• Stay on your app. Set a start URL and host allowlist; popups and non-web schemes are blocked.
• Between users. Idle reset returns home and can clear the session automatically.
• Unattended. Kioskope prevents sleep and shows an offline retry screen; on supervised devices, Autonomous Single App Mode locks to the app.

MDM deployment

Kioskope supports full AppConfig. Push settings from your MDM and they take precedence over on-device configuration. The MDM setup guides cover Intune, Apple Business, and Apple Configurator, and list every configuration key.

Billing

Kioskope is a one-time purchase through the App Store, with no subscription and no accounts. Purchases, restores, and refunds are handled by Apple; manage them in your Apple account or via reportaproblem.apple.com.